Privacy Notice

We will never giveaway, sell or misuse anything you tell us about yourself. All we ask is that by visiting our website and/or giving us your details, you are accepting and agreeing to the way we use your personal information as we've described it below. Thank you.

Financial Details

VW Motor Parts does not store financial details (creditcard numbers etc)

Controller of Personal Information and Transfers of Information Personal information gathered by is controlled by VW Motor Parts, located at: Mellishaw Lane, Morecambe,Lancashire LA3 3FB

Information Collection and Use

VW Motor Parts is the sole owner of the information collected on this Web site. We will not sell, share, or rent this information to others in ways different from that which is disclosed in this policy collects the following types of information:

Contact Details

We collect your contact details when you:

• subscribe to receive one of our e-newsletters;

• order a brochure; • register a product or change your vehicle ownership details;

• submit a question to us or provide us with feedback.

This information may be used to contact you about the services and products that  VW Motor Parts offers, including products provided by our partners, and it will increase the level of service that we are able to offer you. You are provided with an opportunity to opt out from receiving communications from us or our partners at the time that your details are submitted.

Telephone Calls

Please note that telephone calls may be recorded for reporting and training purposes.


A cookie is a piece of data stored on your computer's hard drive that contains some minimal information about you. Usage of a cookie is in no way linked to personally identifiable information while you are visiting our web site and it actually facilitates your ability to use our site. If you want to disable the cookie, log out or select "delete cookies"; under Internet Options on your tool bar.


We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions:

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are ever involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

After placing an order, you may be contacted by email by our third party data processor, TrustPilot, to request feedback on our services. The data shared will only consist of your email address and name. This data, once handed over to TrustPilot, is subject to their Data Privacy Policy, which can be found here:

Website Activity

Correcting/Updating/Accessing Personal Information

If your personal information changes (such as postcode, email address, etc.), or if we have inaccurate information, we will endeavour to correct, update or remove your personal information from our database. To notify us of a change or inaccuracy, you can contact us by email at If you would like to access the personal information that VW Motor Parts holds about you, please write to us at It may be necessary to charge you a small processing fee.

 Choice/Opt-in and Opt-out

You will be given the opportunity to opt-in or opt-out to having your contact details used for purposes not directly related to our web site. For example, when you order a brochure, you can tell us when you provide your details, if you do not want to receive any other information from VW Motor Parts or our partners, or you can let us know how best to get in touch with you with information that may be of interest. If you no longer wish to receive email promotional materials from us, you may opt-out of receiving these communications at any time, either by replying to the email with "unsubscribe" in the subject line or by contacting us by email at

If you add products to your online cart and do not complete your sale, we may contact you regarding your purchase to enquire if there were any problems with processing your order, if you would prefer to not be contacted regarding your purchase please email the word 'unsubscribe' to

Links to Third Party Sites

VW Motor Parts is not responsible for the content of any web sites that are linked to its site. We will notify you when you are visiting an external site. When entering a third party site, it is your responsibility to ensure that you read the Privacy Policy and Legal Terms & Conditions that apply to that site.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our home page so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use your personal data in a manner different from that stated at the time it was collected, we will notify you by email. You will have a choice as to whether or not we use the information in this different manner.


We take every precaution to protect our users' information. When users submit personal information via the web site, the information is password protected both online and off-line.

  • Lancaster Volkswagen,
  • Mellishaw Lane,
  • Morecambe,
  • Lancashire,
  • LA3 3FB